The well-developed program is expected to grow by a further five per cent over the next three years. The sophisticated systems used are also widely employed by non-contact centre staff for remote access to the business. The award recognition comes as the Telecommunications Industry Ombudsman reported a significant reduction in customer complaints as well as recent iiNet success in taking home a swag of awards at the Customer Service Institute of Australia, Service Excellence Awards.

This proves to us that we are doing something right. We employ more than inquisitive staff across four countries and support over 1. We're a publicly listed company and we maintain our own super-fast broadband network.

The benefits of working from home | the iiNet Blog

Our vision is to lead the market with products that harness the potential of the Internet and then differentiate with award-winning customer service. To achieve this, we employ creative thinkers and true advocates of technology.

Our people are a huge part of the iiNet success story, so we've developed a unique and stimulating work culture to ensure they remain engaged and inspired. A lot has changed since our CEO founded iiNet in a suburban garage back in and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.

iiNet’s world-class working from home program | the iiNet Blog

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